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GRANDSTREAM GRP2604 3-line IP Telephone 10/100/1000 Mbps 2.7
GRANDSTREAM GRP2604 3-line IP Telephone 10/100/1000 Mbps 2.7" Backlit LCD Display 3 Lines/ 6 SIP Accounts 10 BLF Keys Codec OPUS
<-- Grandstream GRP2604 / GRP2604P U.S. Market Product Page EPCOM ERP (TinyMCE-safe inline styles only) --><-- Color scheme based on Grandstreams navy and bright blue brand identity -->
<-- ============ HERO BANNER ============ -->
| Grandstream • GRP Series • Carrier-Grade GRP2604 3-Line Essential IP Phone • GRP2604 / GRP2604P An essential 3-line IP phone built for mass deployment with zero-touch provisioning — full HD audio on handset and speakerphone 5-way conferencing dual Gigabit ports with integrated PoE (GRP2604P) and centralized management through GDMS.
| ||||||
| Built for Mass Deployment Zero-touch provisioning through GDMS gives service providers and enterprises a centralized interface to configure provision manage and monitor hundreds of phones — no desk-by-desk setup. TR-069 and AES-encrypted XML provisioning also supported. | Crystal-Clear HD Audio Full HD wideband audio on both handset and full-duplex speakerphone backed by noise shield technology and AI noise reduction that filter out background noise — plus 5-way conferencing to bring the whole team into the call. | Carrier-Grade Security Enterprise-level protection with secure boot dual firmware images and encrypted data storage plus SHA-256 authentication SRTP TLS call encryption and 802.1X media access control. |
The Essential Desk Phone for High-Volume Deployments
| Part of Grandstreams carrier-grade GRP series the GRP2604 packs the essentials that on-site and remote desktop workers actually use: 3 lines 6 SIP accounts and up to 3 call appearances presented on a crisp 2.7 in (132×64) backlit LCD with dual-color LED line keys. Power users get room to work: 10 BLF keys for monitoring extensions 4 XML-programmable context-sensitive soft keys and 8 dedicated function keys. The RJ9 headset jack with EHS support connects Plantronics Jabra and Sennheiser wireless headsets without adapter boxes. The telephony feature set is complete for business use: call park and pickup shared call appearance (SCA/BLA) a downloadable XML/LDAP phonebook of up to 2 000 contacts an 800-record call log hot-desking and server redundancy with fail-over for uptime-critical installs. Two hardware versions cover every desk: the GRP2604 ships with a universal power supply while the GRP2604P adds integrated 802.3af PoE for clean single-cable installs (power supply not included with the P version). |
Ready for Your Brand Ready for Any Desk
| A swappable faceplate lets service providers and enterprises brand every phone with their own logo — a simple detail that turns a commodity endpoint into part of your identity ideal for hospitality MSP fleets and white-label voice services. The included base stand offers two viewing angles (39° and 45°) and the phone is wall-mountable for reception areas warehouses and break rooms (wall mount sold separately). Layer 2 (802.1Q/802.1P) and Layer 3 (ToS DiffServ MPLS) QoS keeps voice traffic prioritized on busy office networks. Multi-language support covers English Spanish French German Portuguese and many more — a practical advantage for bilingual workplaces. U.S. compliance includes FCC Part 15 Class B and FCC Part 68 HAC (hearing aid compatible) a common requirement in enterprise and public-sector purchasing. |
Technical Specifications
<-- Display & Keys -->| Lines Display & Keys | |
|---|---|
| Lines / SIP Accounts | 3 lines 6 SIP accounts up to 3 call appearances |
| Display | 2.7 in (132 × 64) backlit graphical LCD |
| Line Keys | 3 line keys with dual-color LED |
| BLF Keys | 10 |
| Soft Keys / Function Keys | 4 XML programmable context-sensitive soft keys; 5 navigation/menu keys; 8 dedicated function keys (Message w/ LED Transfer Headset Mute Send/Redial Speakerphone Vol Vol-) |
| Headset Port | RJ9 jack with EHS for Plantronics Jabra & Sennheiser headsets |
| Custom Faceplate | Yes swappable for logo customization |
| Audio | |
|---|---|
| HD Audio | HD handset and full-duplex speakerphone with wideband audio |
| Noise Reduction | Noise shield technology AI noise reduction |
| Audio Conferencing | 5-way voice conferencing |
| Voice Codecs | G.729A/B G.711µ/a-law G.726 G.722 (wideband) G.723.1 iLBC Opus; VAD AEC CNG PLC AGC AJB; in-band and out-of-band DTMF (audio RFC2833 SIP INFO) |
| Telephony Features | |
|---|---|
| Call Handling | Hold transfer forward call park call pickup call waiting shared call appearance (SCA) / bridged line appearance (BLA) off-hook auto dial auto answer click-to-dial flexible dial plan hot-desking |
| Phonebook | Downloadable XML / LDAP up to 2 000 entries |
| Call Log | Up to 800 records |
| Reliability | Server redundancy and fail-over; personalized ringtones and music on hold |
| Network Provisioning & Security | |
|---|---|
| Network Interfaces | Dual switched auto-negotiation 10/100/1000 Mbps Gigabit Ethernet ports; integrated PoE (GRP2604P only) |
| Wi-Fi | No |
| Protocols / Standards | SIP RFC3261 TCP/IP/UDP RTP/RTCP RTCP-XR HTTP/HTTPS ARP ICMP DNS (A record SRV NAPTR) DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP-MED LDAP TR-069 SNMP 802.1X TLS SRTP IPv6 |
| Device Management | GDMS (zero-touch cloud provisioning) TR-069 AES-encrypted XML configuration file; firmware upgrade via FTP/TFTP/HTTP/HTTPS |
| QoS | Layer 2 (802.1Q 802.1P) and Layer 3 (ToS DiffServ MPLS) |
| Security | Secure boot dual firmware images encrypted data storage; user/admin passwords with SHA-256; SIP authentication SHA-256 / SHA-512/256 / MD5 sess; AES security profile SRTP TLS call encryption 802.1X |
| Languages | English Spanish French German Italian Portuguese Russian Chinese Korean Japanese Croatian and more |
| Power Physical & Environmental | |
|---|---|
| Power | Universal PSU: input 100–240 VAC 50/60 Hz output 5 VDC 600 mA (included with GRP2604 only); PoE IEEE 802.3af Class 2 3.84–6.49 W IEEE 802.3az EEE (GRP2604P only) |
| Base Stand / Mounting | 2 angle positions (39° & 45°); wall-mountable (wall mount sold separately) |
| Dimensions (L × W × H) | 8.43 × 8.11 × 2.68 in (214 × 206 × 68 mm) with handset |
| Weight | Unit: 1.74 lb (790 g) |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Storage Temperature / Humidity | 14°F to 140°F (-10°C to 60°C); 10–90% non-condensing |
| Compliance | FCC Part 15 Class B FCC Part 68 HAC; CE (EN 55032 EN 55035 EN 61000-3-2/-3-3 EN 62368-1); IC (ICES-003 CS-03); RCM |
Whats in the Box
| GRP2604 Phone With handset and cord | Base Stand 2 angle positions | Universal Power Supply GRP2604 (non-PoE) version only | Network Cable Extras Quick Installation Guide BLF labels |
The GRP2604P (PoE version) does not include a power supply; it is powered directly by an 802.3af PoE switch or injector.
<-- ============ IDEAL APPLICATIONS ============ -->| Ideal Applications High-volume enterprise and call-center desk deployments • Service provider and MSP-managed voice fleets via GDMS • Hospitality and front-desk phones with custom-branded faceplates • Remote and hybrid worker home offices • PoE single-cable installs paired with the GWN series switches (GRP2604P) • UCM6300 series IP PBX deployments and hot-desking environments |
2026-08-05 07:35:40
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GRP2604 GRANDSTREAM 3-line IP Telephone 10/100/1000 Mbps 2.7" Backlit LCD Display 3 Lines/ 6 SIP Accounts 10 BLF Keys Codec OPUS GRP2604